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CNBC — AI is moving into the apartment market, taking over work orders, lease renewals, showings and more
A version of this article first appeared in the CNBC Property Play newsletter with Diana Olick. Property Play covers new and evolving...
Stop relying on resident surveys alone
Your resident surveys are lying to you—and it’s costing you renewals. The multifamily industry needs a wake-up call: Traditional resident...
This year’s budget decides next year’s leaderboard
Standing still is the fastest way to fall behind Margins are tight. Expectations are high. Bring last year’s budget logic into this year,...
Budget season banter: The case against secret shops
And the smarter way forward in 2026 As budget season heats up, one question’s rising to the top: What’s still pulling its weight—and...
Who is Insights for? Anyone with a phone
What your renters and residents are trying to tell you—if you’re listening… In spite of our digital world, the phone is still the front...
ZRS teams rest easy while AI handles the weekend shift
How one top operator uses automation to improve leasing performance—and protect team bandwidth ZRS Management, ranked #42 on NMHC’s 2025...
AI reduces leasing office and call center hours for top owners and managers
Top property management companies UDR and ZRS address staffing and operational challenges with AI When AI works overtime, your team...
Funnel launches Insights
"Try Insights for free, AI-powered call analysis already live on 450K units, delivers personalized performance feedback and renter...
Forum recap | What AI means for your day-to-day in multifamily property management
Who’s at risk—and who’s safe?AI is already here—The Atlantic’s Nicholas Thompson explains what that means for your workflow Nicholas...
Forum recap | Future of agentic AI with our partner Clay Bavor, co-founder of Sierra
The future of multifamily AI takes flight nowThe AI that acts: Clay Bavor on why the current AI wave will flip multifamily operations on...